Built on the award-winning UCM PBX platform, SoftwareUCM is a cutting-edge, software-based PBX that empowers businesses to create a self-hosted unified communications (UC) solution.
Grandstream, a leader in unified communications and networking solutions, introduces SoftwareUCM, a scalable business communication and collaboration platform designed for 50 to 5,000 users.
Packed with advanced features and seamless integrations, it enhances productivity by unifying all business communications—including voice and video calls, meetings, chat, data analytics, mobility, facility access, intercoms, video surveillance, and more—into a single, centralized platform.
With enterprise-grade security, deep customization options, and flexible deployment models, SoftwareUCM is the ideal PBX solution for enterprises, SMBs, retail, hospitality, and residential deployments.
Complete Control & Seamless Integration
SoftwareUCM gives businesses and resellers full control over their UC solution, supporting deployment on local physical machines, virtual machines, or cloud platforms. Compatible with all SIP endpoints and the Wave app (available on mobile, desktop, and web), it ensures secure communication with end-to-end encryption, storage, and backup mechanisms, alongside advanced anti-malware protection.
For resellers, multi-tenant support enables the management of multiple customers through a single installation, ensuring data isolation and security between instances. SoftwareUCM also integrates seamlessly with third-party CRM, PMS, ERP, and customer service platforms, offering API and SDK support for custom functionality.
Key Features of SoftwareUCM
- Comprehensive UC & Collaboration Tools – Voice, video, chat, and web meetings in one platform
- Scalable – Supports 50 to 5,000 users and 24 to 1,000 concurrent calls
- Wave App Compatibility – Enables communication from any device, anywhere
- Advanced Collaboration Features – Chat, file sharing, screen sharing, whiteboard, recording, and meeting assistant
- Secure Remote Connections – Pair with UCM RemoteConnect for NAT firewall traversal
- Cloud Management – GDMS for easy setup, monitoring, and provisioning
- Third-Party Integrations – Connect with CRM, PMS, Microsoft Teams, Office 365, Google Drive, and more
- Zero Configuration Provisioning – For Grandstream SIP endpoints
With its powerful features, flexible deployment, and strong security, SoftwareUCM is the ultimate PBX solution for businesses seeking scalability, efficiency, and complete control over their communications.
Grandstream Software PBX Solution Now Available in India
The Grandstream Software PBX Solution is now available in India through Grandstream India and authorized distributors like Cloud Infotech. Businesses across industries can enhance connectivity, productivity, and real-time communication with this high-performance IP voice telephony solution.